When and why do clients bring us in?

Organizations bring in Onyx Consulting Group when they are building something ambitious, unfamiliar, or genuinely hard. Our clients are pursuing untested opportunities, entering new technology or product domains, and tackling growth, efficiency, or transformation mandates where the margin for error is small.
 

We partner with companies navigating mergers and acquisitions, organizational change, stalled strategic initiatives, and critical inflection points around revenue growth, retention, and long-term resilience.
 

Onyx is often engaged to help leaders envision what their product, customer, and support experiences should be—not just what they are today—while responsibly adopting emerging capabilities such as AI and machine learning.

 

When the path forward is unclear, expectations are high, and execution matters as much as vision, Onyx provides the clarity, structure, and senior leadership needed to move confidently from intent to impact.